Privacy Policy for Involve Lending, Inc.
Effective Date: 12/15/2022 Last Updated: October 3, 2026
Involve Lending, Inc. ("we," "us," or "our") is committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you visit https://www.involvelending.com or interact with our services, including SMS communications. By using our services, you agree to the collection and use of information in accordance with this policy.
1. Information We Collect
We may collect various types of information, including:
Personal Information: Name, address, email, phone number, Social Security number, financial information, employment details, and any other information you provide us.
Mobile Information: Mobile phone number and SMS opt-in/consent records, provided for SMS communications.
Usage Data: Information about how you access and use our services, including IP addresses, browser types, and pages visited.
Cookies and Tracking Technologies: See Section 7 below.
2. How We Use Your Information
We use your information for various purposes, including:
To provide and maintain our services.
To process and manage your mortgage applications.
To communicate with you about your applications and respond to your inquiries.
To send SMS messages you have opted into.
To improve our services and website.
To comply with legal obligations and protect our rights.
3. SMS Communications & Consent
By providing your mobile phone number and opting in, you expressly consent to receive automated and non-automated SMS messages from Involve Lending, Inc., including but not limited to:
Responses to your mortgage and refinance inquiries
Loan application status updates and document requests
Appointment and closing reminders
Customer support messages
Promotional and marketing messages (only if you have separately opted in to marketing messages)
Message Frequency: Message frequency may vary.
Message & Data Rates: Standard message and data rates may apply.
Opt-Out: You may opt out at any time by replying STOP to any message. Reply HELP for assistance.
Consent Not Required: Your consent to receive SMS messages is not a condition of obtaining a loan or purchasing any goods or services.
4. Disclosure of Your Information
We do not sell, rent, or share your personal information with third-party companies for their marketing purposes.
Mobile information, including phone numbers and SMS opt-in or consent data, will not be sold, rented, or shared with any third parties or affiliates for marketing or promotional purposes. SMS opt-in and consent information will not be shared with third parties or affiliates for their own marketing or promotional purposes.
We may share your information in the following circumstances:
With Service Providers: We may share your information with third-party service providers who perform services on our behalf, such as credit reporting agencies and the third-party lenders through which loans are arranged, only when necessary to provide our services. These providers may not use mobile information or SMS consent data for their own marketing or promotional purposes.
For Legal Reasons: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
Business Transfers: If we are involved in a merger, acquisition, or asset sale, your information may be transferred as part of that business transaction.
5. Data Security
We take reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.
6. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
The right to access, update, or delete the information we have about you.
The right to object to our processing of your personal information.
The right to data portability.
The right to opt out of marketing communications.
The right to withdraw SMS consent at any time by replying STOP.
To exercise these rights, please contact us using the information provided below.
7. Cookies & Tracking Technologies
We use cookies, web beacons, and similar tracking technologies to:
Analyze website traffic and usage
Improve user experience
Understand user behavior
You may control cookie settings through your browser preferences. Disabling cookies may affect website functionality.
8. Opt-Out Policy
You have the right to opt out of receiving marketing emails and SMS messages from us. If you no longer wish to receive promotional communications, please follow the instructions provided in the email, reply STOP to any text message, or contact us directly at Management@InvolveLending.com.
9. How to Opt-Out
SMS: Reply "STOP" to any text message. Reply "HELP" for assistance.
Email: Reply with "unsubscribe" to any marketing email.
Send us an email at Management@InvolveLending.com with the subject line "Opt-Out Request."
Call us at 949-688-5667 to request removal from our email or SMS list.
10. Children's Privacy
Our services are not intended for individuals under the age of 18. We do not knowingly collect information from minors.
11. Changes to This Privacy Policy
We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes.
12. Contact Us
If you have any questions about this Privacy Policy, our SMS practices, or our practices regarding your personal information, please contact us:
Involve Lending Inc.
1525 Mesa Verde Dr E, Ste 200 Costa Mesa, CA 92626
949-688-5667
By using our services, you acknowledge that you have read and understood this Privacy Policy.